Terms and Conditions

CONTENTS

Article 1 – Definitions                                               

Article 2 – The Entrepreneur’s identity                        

Article 3 – Applicability                                             

Article 4 – The offer                                        

Article 5 – The agreement                                        

Article 6 – Right of withdrawal                                   

Article 7 – Consumer’s obligations during the reflection period                    

Article 8 – Exercising the Consumer’s right of withdrawal and the costs       

Article 9 – Entrepreneur’s obligation in case of withdrawal

Article 10 – Exclusion of the right of withdrawal  

Article 11 – The price                             

Article 12 – Compliance and extra guarantee                           

Article 13 – Delivery and execution                              

Article 14 – Continuing performance contract: duration, termination, and extension

Article 15 – Payment                                                 

Article 16 – Complaint’s procedure                     

Article 17 – Disputes                                                 

Article 18 – Additional or varying provisions       

Article 19 – Amendment to the General Terms and Conditions of Alexia’s 

Article 20 – Warranty

Article 21 – Privacy Policy

Article 1 – Definitions

In these Terms and Conditions, the following terms shall have the following meanings:

  1. Additional agreement: an agreement in which the Consumer acquires products, digital content and/or services with respect to a distance agreement and these goods, digital content and/or services are delivered by the Entrepreneur or a third party based on an arrangement between this third party and the Entrepreneur.
  2. Reflection period: the period during which the Consumer may use his right of withdrawal;

3.     Consumer: the natural person who does not act for purposes related to his/her commercial, trade, craft, or professional activities;

  • Day: calendar day;
  • Digital content: data produced and delivered in digital form.
  • Continuing performance contract: a contract serving to deliver goods, services and/or digital content in a given period;
  • Sustainable data carrier: any means, including email, that allow the Consumer or the Entrepreneur to store information directed to him/her personally in such a manner that makes future consultation and use possible during a period that matches the purpose for which the information is         destined and which makes unaltered reproduction of the stored information possible.
  • Right of withdrawal: the Consumer’s option not to proceed with the distance agreement within the cooling-off period;
  • Entrepreneur: the natural of legal person who is a member of Alexia’s and who provides products, (access to) digital content and or services to Consumers at a distance;
  • Distance contract: a contract concluded by the Entrepreneur and the Consumer within the scope of an organised system for distance selling products, digital content and/or services, whereby exclusive or additional use is made of one or more technologies of distance communication up to the         conclusion of the contract;
  •  Standard form for withdrawal: the European standard form for withdrawal included in Appendix 1;
  • Technology for distance communication: a means to be used for concluding an agreement without the Consumer and the Entrepreneur being together in the same place at the same time.      

Article 2 – The Entrepreneur’s identity

Name of Entrepreneur: Alexia’s

Business address: Faerie Glen, Pretoria East, Gauteng, South Africa.

Telephone: +2773 348 3459 Mon – Saturday 09.00 to 17.00

E-mail address: info @ alexiasgifts . co . za

Article 3 – Applicability

1.     These General Terms and Conditions apply to any offer from the Entrepreneur and to any distance contract concluded by the Entrepreneur and the Consumer.

2.     Before concluding a distance contract, the Entrepreneur shall make the text of these General Terms and Conditions available free of charge and as soon as possible. If this is impossible, the Entrepreneur shall indicate in what way the General Terms and conditions can be inspected and that they will be sent free of charge if so requested before the distant contract is concluded.  

3.     If the distance contract is concluded electronically, the text of these General Terms and Conditions, in deviation from the previous section and before the distance contract is concluded, may also be supplied to the Consumer electronically in such a way that the Consumer can easily store it on a long-term data carrier. If this is impossible, it will be specified where the General Terms and Conditions can be viewed electronically and that they will be sent to at the   Consumer´s request free of charge, either via electronic means or otherwise, before concluding the distance contract;

4.     If a specific product or service conditions apply in addition to these General Terms and Conditions, the second and third paragraphs shall apply accordingly, and in the event of contradictory terms and conditions, the Consumer may always appeal to the applicable provision that is most favourable to him/her.

Article 4 – The offer

1.     If an offer is of limited duration or if certain conditions apply, it shall be explicitly stated in the offer.

2.     The offer contains a full and accurate description of the products, digital content, and/or services offered. The description is suitably detailed to enable the Consumer to assess the products, services, and/or digital content. If the Entrepreneur makes use of pictures, they are truthful images of the products and/or services provided. Obvious errors or mistakes in the offer do not bind the Entrepreneur.

3.     All offers contain such information that it is clear to the Consumer what rights and obligations are attached to accepting the offer.

Article 5 – The contract

1.     Subject to the provisions in paragraph 4, the contract becomes valid when the   Consumer has accepted the offer and fulfilled the terms and conditions set.

2.     If the Consumer accepted the offer via electronic means, the Entrepreneur shall promptly confirm receipt of having accepted the offer via electronic means. As long as the receipt of said acceptance has not been confirmed, the         Consumer may repudiate the contract.

3.     If the contract is concluded electronically, the Entrepreneur will take appropriate technical and organizational security measures for the electronic data transfer and ensure a safe web environment. If the Consumer can pay electronically, the Entrepreneur shall observe appropriate security measures.

4.     The Entrepreneur may, within the limits of the law, gather information about Consumer’s ability to fulfill his payment obligations, and all facts and factors relevant to responsibly concluding the distance contract. If acting on the results of this investigation, the Entrepreneur has sound reasons for not concluding the contract, he is lawfully entitled to refuse an order or request supported by reasons, or to attach special terms to the implementation.

5.     Before delivering the product, the Entrepreneur shall send the following information along with the product, the service or the digital content in writing or in such manner that the Consumer can store it in an accessible manner on a long-term data carrier:     
        a. the visiting address of the Entrepreneur´s business establishment where the Consumer may get into contact with any complaints;
        b. the conditions on which and the manner in which the Consumer may exercise the right of withdrawal, or, as the case may be, clear information about his being exempted from the right of withdrawal; 
        c. the information corresponding to existing after-sales services and guarantees;
        d. The price including all taxes of the product, service or digital content, where applicable the delivery costs and the way of payment, delivery or implementation of the distance contract;

        e. the requirements for canceling the contract if the contract has a duration of more than one year or for an indefinite period of time.

        f. the standard form for withdrawal if the Consumer has the right of withdrawal.

6.     In case of a continuing performance contract, the stipulation in the previous paragraph only applies to the first delivery.

Article 6 – Right of withdrawal

In case of products:

  1. The Consumer can repudiate a purchase contract for a product without giving reasons for a period of reflection of at least 14 days. The Entrepreneur may ask the Consumer about the reason for the withdrawal but cannot force him to state his reason(s).
  2. The reflection period referred to in sub-clause 1 starts on the day the product is received by the Consumer or by a third party appointed by him in advance and who is not the carrier, or
    1. if the Consumer ordered several products in the same order: the day on which the Consumer or a third party appointed by him received the last product. The Entrepreneur may refuse an order of several products with different delivery dates provided that he clearly informs the Consumer prior to the order process.
    2. in case the delivery of a product consists of several batches or parts: the day on which the Consumer or a third party appointed by him received the last batch or the last part.
    3. in case of an agreement about regular delivery of products during a given period: the day on which the Consumer or a third party appointed by him received the first product.

In case of services and digital content that is not delivered on a physical carrier:

  • The Consumer can terminate an agreement for services or an agreement for delivery of digital content that is not delivered on a physical carrier without giving reasons during at least 14 days. The Entrepreneur may ask the Consumer about the reason for the withdrawal but cannot force him to state his reason(s).
  • The reflection period referred to in Article 3 starts on the day following the conclusion of the agreement.

Extended reflection period for products, services and digital content that has not been delivered on a physical carrier in case no information is given about the right of withdrawal:

  • If the Entrepreneur has not provided the Consumer with the legally required         information about the right of withdrawal or has not provided the standard         form for withdrawal, the reflection period expires twelve months after the         end of the original reflection period in accordance with the reflection period         determined in the previous sub-clauses of this Article.
  • If the Entrepreneur provided the Consumer with the information referred         to in the previous article within twelve months after the starting day of the         original period of reflection, the period of reflection expires 14 day after the         day on which the Consumer received the information.

Article 7 – Consumer’s obligations during the time of reflection

  1. During this period, the Consumer shall handle the product and the packaging         with care. The Consumer shall only unpack or use the product to the extent         necessary for establishing the nature, the characteristics and the effect of the         product. The guiding principle is that the Consumer may only handle and         inspect the product in the manner in which one is allowed to handle a product         in a shop.
  2. The Consumer is only liable for the decrease in value of the product that is         caused by the way of handling the product which went further than         allowed in sub-section 1.
  3. The Consumer is not liable for the decrease in value of the product if the         Entrepreneur has not provided him with all legal information about the right of     withdrawal before concluding the Agreement.

Article 8 – Exercising the Consumer’s right of withdrawal and the costs

  1. If the Consumer exercises his right of withdrawal he shall notify the         Entrepreneur unambiguously with the standard form for withdrawal within the         period of reflection.
  2. The Consumer shall return the product or deliver it to (the authorized         representative of) the Entrepreneur as soon as possible but within 14 days         counting from the day following the notification referred to in sub-clause 1.         This need not be done if the entrepreneur offered to collect the product         himself. The Consumer observed the period of returning the product in any         event if the product is returned before the expiration of the period of         reflection.
  3. The Consumer shall return the product with all delivered accessories and if         reasonably possible in the original state and packing and in conformity with         reasonable and clear instructions given by the Entrepreneur.
  4. The risk and the burden of proof for the correct and timely exercise of the         right of withdrawal fall on the Consumer.
  5. The Consumer shall bear the direct costs of returning the product. If the         Entrepreneur has not reported that the Consumer has to bear these costs or if      the Entrepreneur pointed out that he will bear the costs himself, the         Consumer need not pay the cost of returning the product.
  6. If the Consumer withdraws after having first explicitly requested that the         performance of a service or the supply of gas, water or electricity having not         been made ready for sale not be started in a limited volume or given quantity         during the period of reflection, the Consumer shall pay the Entrepreneur an         amount that is equal to the part of the obligation already performed at the         time of withdrawal as compared with the full compliance of the obligation.
  7. The Consumer does not bear the costs for performing services for the supply         of water, gas or electricity that had not been made ready for sale in a limited         volume or quantity, or for the supply of district heating if
    1. the Entrepreneur has not provided the Consumer with the statutorily                 required information about the right of withdrawal, the compensation of                 costs in case of withdrawal or the standard form for withdrawal, or
    2. if the Consumer has not explicitly requested that the performance of                 the service or the supply of gas, water and electricity or district heating                 be started during the period of reflection.

8.             The Consumer does not bear any cost for the full or partial delivery of                 digital content not stored on a physical carrier if

  1. prior to the delivery, he has not explicitly consented to start                        performance of the agreement before the end of the period of reflection;
    1. he did not acknowledge to lose his right of withdrawal when giving              consent; or
    2. the Entrepreneur failed to confirm the Consumer’s statement.
  2. If the Consumer exercises his right of withdrawal, all additional agreements         end by operation of law.

Article 9 – Entrepreneur’s obligations in case of withdrawal

  1. If the Entrepreneur makes the notification of withdrawal by electronic means         possible, he shall promptly send a return receipt.
  2. The Entrepreneur shall reimburse all payments made by the Consumer,         including any delivery costs that the Consumer may charge for the returned         product, as soon as possible but within 14 days following the day on which         the Consumer notified him of the withdrawal. Unless the Entrepreneur offers         to collect the product himself, he can wait with paying back until having        received the product or until the Consumer proved that he returned the         product, whichever occurs first.
  3. The Entrepreneur shall make use of the same means of payment that the         Consumer used, unless the Consumer consents to another method. The         reimbursement is free of charge for the Consumer.
  4. If the Consumer opted for a more expensive method of delivery instead of the   cheapest standard delivery, the Entrepreneur need not reimburse the         additional costs for the more expensive method.  

Article 10 – Exclusion of the right of withdrawal

The Entrepreneur can exclude the following products and services from the right of withdrawal but only if the Entrepreneur notified this clearly when making the offer or at any rate in good time before concluding the agreement:

  1. Products or services with a price that is subject to fluctuations in the         financial market on which the Entrepreneur has no influence and which may         occur within the period of withdrawal;
  2. Agreements that are concluded during a public auction. A public auction is         defined as a selling method whereby the Entrepreneur offers products, digital         content and/or services to the Consumer who is personally present or has the         possibility to be personally present at the auction under the direction of an         auctioneer and whereby the successful bidder is obliged to purchase the         products, the digital content and/or the services.
  3. Services agreements, after full performance of the service, but only if

        a.     the performance started with the Consumer’s explicit prior consent; and

        b.     the Consumer stated that he will lose his right of withdrawal as soon as the Entrepreneur has fully performed the agreement.

  • Services agreements for making accommodation available when a certain         period of implementation is provided and other than for residential         purposes, goods transports, car rental services and catering;
  • Agreements related to leisure activities when a certain date or period of         performance is arranged in the agreement;
  • Products manufactured in accordance with the Consumer’s specifications         which are not prefabricated and which are produced on the basis of a         Consumer’s individual choice or decision or which are intended for a specific         person;
  • Perishable products or products with a limited durability.
  • Sealed products which are for health or hygiene reasons not suitable for being         returned and of which the seal was broken;
  • Products which for their nature are irreversibly mixed with other products;
  • Alcoholic drinks of which the price has been agreed upon at the conclusion of         the agreement but of which the delivery can take place only after 30 days,         and whose real value depends on fluctuations in the market which the         Entrepreneur cannot affect.
  • Sealed audio and  video recordings and computer programs of which the seals         were broken after delivery;
  • Newspapers, periodicals or magazines, with the exception of subscriptions to         them;
  • The delivery of digital content other than on a physical carrier, but only if:         a.     the performance was started with the Consumer’s explicit prior                    consent;

   b.     the Consumer stated that he will lose his right of withdrawal by doing so.

Article 11 – The price

1.     The prices of the products and/or services provided shall not be raised during the validity period given in the offer, subject to changes in price due to changes in VAT rates.

2.     Contrary to the previous paragraph, the Entrepreneur may offer products or services whose prices are subject to fluctuations in the financial market that are beyond the Entrepreneur’s control, at variable prices. The offer will state the possibility of being subject to fluctuations and the fact that any indicated prices are target prices.

3.     Price increases within 3 months after concluding the contract are permitted only if they are the result of new legislation.

4.     Price increases from 3 months after concluding the contract are permitted         only if the Entrepreneur has stipulated it and

        a.     they are the result of legal regulations or stipulations, or

        b.     the Consumer has the authority to cancel the contract before the day on which the price increase starts.

5.     All prices indicated in the provision of products or services are including VAT.

Article 12 – Performance of an agreement and extra Guarantee

1.     The Entrepreneur guarantees that the products and/or services comply with the contract, with the specifications listed in the offer, with reasonable requirements of usability and/or reliability, and with the existing statutory provisions and/or government regulations on the day the contract was concluded. If agreed, the Entrepreneur also guarantees that the product is suitable for other than normal use.

2.     An extra guarantee offered by the Entrepreneur, his Supplier, Manufacturer, or Importer shall never affect the rights and claims the Consumer may exercise against the Entrepreneur about a failure in the fulfillment of the Entrepreneur’s obligations if the Entrepreneur has failed in the fulfillment of his part of the agreement.

3.     ‘Extra guarantee’ is taken to mean each obligation by the Entrepreneur, his Supplier, Importer, or Manufacturer in whom he assigns certain rights or claims to the Consumer that go further than he is legally required in case he fails in the compliance with his part of the agreement.

Article 13 – Delivery and execution

1.     The Entrepreneur shall exercise the best possible care when booking orders and executing product orders and assessing requests for the provision of services.

2.     The place of delivery is at the address given by the Consumer to the Entrepreneur.

3.     With due observance of the stipulations in Article 4 of these General Terms and Conditions, the Entrepreneur shall execute accepted orders with convenient speed but at least within 30 days, unless another delivery period was agreed on. If the delivery has been delayed, or if an order cannot be filled or can be filled only partially, the Consumer shall be informed about this within one month after ordering. In such cases, the Consumer is entitled to repudiate the contract free of charge and with the right to possible compensation.

4.     After repudiation in conformity with the preceding paragraph, the Entrepreneur shall return the payment made by the Consumer promptly but at least within 30 days after repudiation.

5.     The risk of loss and/or damage to products will be borne by the Entrepreneur until the time of delivery to the Consumer or a representative appointed in advance and made known to the Consumer unless explicitly agreed otherwise.  

Article 14 – Continuing performance agreements: duration, termination, and renewal

Termination
1.     The Consumer may at all times terminate a contract that was concluded for an indefinite time and which extends to the regular delivery of products (including electricity) or services, with due observance of the termination rules and subject to not more than one month’s notice.
2.     The Consumer may at all times terminate a contract that was concluded for a specific time and which extends to the regular delivery of products (including electricity) or services at the end of the specific period, with due observance of the termination rules and a subject to not more than one month’s notice.
3.     The Consumer can cancel the agreements mentioned in the preceding paragraphs:
        –       at any time and not be limited to termination at a particular time or in a given period;    
        –       at least in the same way as they were concluded by him; 
        –       at all times with the same notice as the Entrepreneur stipulated for himself.
Extension
4.     An agreement concluded for a definite period that extends to the regular delivery of products (including electricity) or services may not be automatically extended or renewed for a fixed period.    
5.     Notwithstanding the preceding paragraph, a contract for a definite period which extends to the regular delivery of dailies, newspapers, weekly newspapers, and magazines, may tacitly be renewed for a specific period of three months at the most if the Consumer can terminate this extended agreement towards the end of the extension with a notice of one month at the most.   
6.     An agreement concluded for a definite period and which extends to the regular delivery of products or services may only be extended tacitly for an indefinite period if the Consumer can cancel it at any time with a notice of one month. The notice is three months at the most in vase the contract is about a delivery of dailies, newspapers and weeklies and magazines occurring regularly but less than once a month.       
7.     An agreement with a limited duration of regular delivery of trial dailies, newspapers, weeklies and magazines (trial or introductory subscription) is not renewed tacitly and ends automatically after the trial or introductory period.
Duration

8.     If the duration of a contract is more than one year, the Consumer may terminate the contract at any time after one year with a notice of not more than one month, unless reasonableness and fairness resist the termination before the end of the agreed term.

Article 15 – Payment

1.     Unless otherwise stipulated in the agreement or in the additional conditions, the amounts to be paid by the Consumer must be settled within 14 days after the period of reflection, or if there is no period of reflection within 14 days after concluding the agreement. In case of an agreement to provide a service, this period starts on the day that the Consumer received the confirmation of the agreement.

Article 16 – Complaints procedure

1. The entrepreneur has a well-publicized complaints procedure and handles the complaint in accordance with this complaints procedure.

2. Complaints about the execution of the agreement must be submitted fully and clearly described to the entrepreneur within a reasonable time after the consumer has discovered the defects.

3. Complaints submitted to the entrepreneur will be answered within a period of 14 days from the date of receipt. If a complaint requires a foreseeable longer processing time, the entrepreneur will respond within the period of 14 days with a notice of receipt and an indication when the consumer can expect a more detailed answer.

4. A complaint about a product, service or the service of the entrepreneur can also be submitted via a complaints form on the consumer page of the website.

5. Alexia’s will not treat a dispute or discontinue the handling, if the entrepreneur has been granted a suspension of payment, it has been declared bankrupt or has actually ended its business activities or the webshop has been suspended or canceled by Alexia’s.

6. A dispute will only be dealt with by Alexia’s if the consumer has first submitted his complaint to the entrepreneur within a reasonable time.

7. No later than twelve months after the dispute arises, the dispute must be submitted in writing to Alexia’s.

Article 20 – Warranty

All pieces are made with care and great attention to details with durability in mind. We want you to enjoy your piece for years to come. We will gladly repair or replace items that are damaged due to manufacturing defects. Should your piece be faulty or break as a result of normal wear than you can send it back for repairs, no charges (except shipping costs). Please contact me at info@alexiasgifts.co.za and we will work it out.

We understand that accidents can happen so should your piece need some extra attention after two moths, we will happily give it some attention and repair it for you (charges will depend on the damage but will be for a reduced fee). Please contact me at info@jamila.nu if you need any help.

Not included in the warranty are:

  • Damage that is beyond normal wear and tear
  • Discolouration of parts (this is a natural process and depends on different aspects such as the acidity of your skin)

Returns


We understand shopping online can be tricky sometimes… That’s why we will happily and easily exchange or refund the products to you. We are thrilled to have you as a customer and want you to love our pieces as much as we do!

Cenrtain jewellery is made by hand and could easily be altered in size no request.

To return your order please send an email to info@alexiasgifts.co.za and let us know you want to return it. We can refund the money, exchange the product for a different one or alter the piece to your liking.

Terms:

  • If you change your mind about an item, you can register the return within 14 days after you have received your order. To do so, please send an e-mail to info@alexiasgifts.co.za. After registering you will have another 14 days to ship the order back.
  • Please make sure the item you are returning is packaged correctly/safely. The item must be unused and in the same condition that you received it in. It must also be in the original box provided.
  • We will arrange a refund within 14 days after registering the return and once we have received and reviewed your returned product.
  • Shipping costs for return shipments are not reimbursed.
  • In the event that a return shipment is missing Alexia’s will ask for proof of shipment. To reduce the risk of losing a shipment it is best to choose for signed shipping.
  • Would you like to exchange your piece? That is not a problem. Please contact me at info info@alexiasgifts.co.za. However, the shipping costs will not be reimbursed.
  • For international exchanges & returns you must mark on the courier company’s consignment that the product is for exchange so as to avoid any customs duties and taxes. 

Complaints

Should you have a complaint we do urge you to firstly get in contact with us by mailing to info@alexiasgifts.co.za

Article 21 – Privacy Policy

Last updated: January 31, 2022

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy has been created with the help of the Privacy Policy Template.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.
  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Alexia’s, Pretoria.
  • Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
  • Country refers to: South Africa
  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Service refers to the Website.
  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
  • Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • Website refers to Alexia’s, accessible from https://alexiasgifts.co.za/ & https://www.facebook.com/alexiasgifts
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Information from Third-Party Social Media Services

The Company allows You to create an account and log in to use the Service through the following Third-party Social Media Services:

  • Google
  • Facebook
  • Twitter

If You decide to register through or otherwise grant us access to a Third-Party Social Media Service, We may collect Personal data that is already associated with Your Third-Party Social Media Service’s account, such as Your name, Your email address, Your activities or Your contact list associated with that account.

You may also have the option of sharing additional information with the Company through Your Third-Party Social Media Service’s account. If You choose to provide such information and Personal Data, during registration or otherwise, You are giving the Company permission to use, share, and store it in a manner consistent with this Privacy Policy.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

  • Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
  • Flash Cookies. Certain features of our Service may use local stored objects (or Flash Cookies) to collect and store information about Your preferences or Your activity on our Service. Flash Cookies are not managed by the same browser settings as those used for Browser Cookies. For more information on how You can delete Flash Cookies, please read “Where can I change the settings for disabling, or deleting local shared objects?” available at https://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html#main_Where_can_I_change_the_settings_for_disabling__or_deleting_local_shared_objects_
  • Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. Learn more about cookies: Cookies by PrivacyPolicies Generator.

We use both Session and Persistent Cookies for the purposes set out below:

  • Necessary / Essential Cookies
  • Type: Session Cookies
  • Administered by: Us
  • Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
  • Cookies Policy / Notice Acceptance Cookies
  • Type: Persistent Cookies
  • Administered by: Us
  • Purpose: These Cookies identify if users have accepted the use of cookies on the Website.
  • Functionality Cookies
  • Type: Persistent Cookies
  • Administered by: Us
  • Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of our Service.
  • To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
  • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
  • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
  • To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
  • To manage Your requests: To attend and manage Your requests to Us.
  • For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
  • For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share Your personal information in the following situations:

  • With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
  • For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
  • With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
  • With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
  • With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If You interact with other users or register through a Third-Party Social Media Service, Your contacts on the Third-Party Social Media Service may see Your name, profile, pictures and description of Your activity. Similarly, other users will be able to view descriptions of Your activity, communicate with You and view Your profile.
  • With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children’s Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

  • By email: info@alexiasgifts.co.za

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